Services
Our Services
Trust the Experience
At Skytwo, we provide comprehensive service support across all four product categories—from initial consultation and sampling through customization and after-sales care. Whether you’re an individual seeking the right self-defense tool, a retailer building a product line, or a large-scale agricultural operation, our team delivers tailored solutions with technical expertise and responsive support.
Contact our service team anytime,anywhere.

Pre-Sales Services
Product Consultation: Expert guidance based on voltage, microcoulomb rating, safety features, and legal compliance for specific markets
Compliance Verification: Assistance with understanding regional regulations and restrictions
Sample Testing: Functional samples provided for performance testing before bulk orders

Customization Services
Private Labeling: Custom logo engraving on metal bodies, custom colors, and branded packaging
Functional Customization: Voltage/output adjustment, battery capacity options, safety mechanism design
Bundle Creation: Custom kits

After-Sales Services
Warranty Support: Standard 1-year warranty on electronics, extended warranty options available
Battery Replacement: Replacement service for rechargeable batteries
Technical Support: Troubleshooting assistance for charging issues or functionality concerns
Compliance Documentation: Providing certification documents (CE, FCC, RoHS) for customs and retail compliance
Fast and Efficient
Our Workflow
Step 1:
PCB Design & Fabrication
Circuit Design: Engineers design high-voltage generation circuit (typically 3V to 20,000V+)
PCB Manufacturing: Double-sided or multi-layer boards fabricated with high-voltage isolation
Component Selection: Sourcing of specialized high-voltage capacitors, transformers, and IGBTs
Step 2:
Automated PCB Assembly
SMT (Surface Mount Technology): Automated pick-and-place machines mount small components
Reflow Soldering: PCBs pass through reflow ovens for solder melting
Through-Hole Components: Larger components (batteries, USB ports) hand-soldered or wave-soldered
AOI (Automated Optical Inspection): Camera systems verify correct component placement
Step 3:
Transformer & Coil Manufacturing
High-frequency transformers wound with precision turns count
Ferrite cores selected for optimal performance at operating frequency
Transformer encapsulation in insulating compound
Step 4:
Battery Assembly
Lithium-ion or lithium-polymer cells sourced and tested
Protection circuit module (PCM) attached
Battery pack assembled with proper insulation
Step 5:
Housing Production
Injection Molding: ABS, PC, or zinc alloy housings molded
Metal Parts: Zinc alloy or aluminum bodies die-cast or CNC-machined
Surface Treatment: Painting, anodizing, or powder coating
Branding: Logo printing, laser engraving, or pad printing
Step 6:
Electrode Manufacturing
Tungsten, copper, or stainless steel electrodes precision-machined
Electrode spacing critical for consistent arc formation
Ceramic or high-temperature plastic insulators molded
Step 7:
Final Assembly
PCB installed into housing
Battery connected with solder or press-fit contacts
Electrodes mounted and gap verified
Safety cover/switch installed
USB port secured
Step 8:
Automated Testing Stations
Automatic Fire Test: Each unit tested for reliable arc generation
Battery Charge Test: Verify charging circuit and capacity
Safety Switch Test: Confirm device cannot activate accidentally
Current Draw Test: Verify power consumption within specifications
Units operated for defined period to catch early failures
Visual inspection for cosmetic defects
Packaging with manuals and charging cables
FAQ
What is the payment way
(1)TT or Wester Union for the trial order
(2)ODM, OEM order, 30% for deposit, 70% against the copy B/L.
Transportation
For samples or small quantity orders, you can choose DHL, TNT, FEDEX, UPS, HKEMS and other courier
Cargo transport modes can be by sea, by air, land transportation, and railway transportation, etc., we cooperate with qualified freight forwarding shipping company. We also accept customer’s designated freight transport.
We can purchase the cargo insurance in accordance with customer requirements, We support the trade Terms including Fob, CIF, etc., For the Port of Loading, Shanghai, Ningbo, Hong Kong and Shenzhen, can be accepted.
Have your products been exported?
Yes, they have been exported to USA, Canada, Australia, Russia, Chile, Panama, Nicaragua, UAE, Saudi Arabia, Egypt, Sri Lanka, Nigeria, Iran, Vietnam, Indonisia, Singapore, Greece, Netherland, Georgia, Romania, Ireland, India, Thailand, Pakistan, Philippines, Singapore, HK, Taiwan.. .
Is this legal to carry?
Laws vary by region. Please check your local regulations regarding stun gun ownership and carry before purchase or use.
Do you have after-sale service?
Yes, Good after-sale service, handling the customer complaint and solve problem for customers.
What’s the MOQ?
You can start from samples, after checking our quality, you can start your orders, we have no strict MOQ, but the price bases on the quantity

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Contact Information
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